Our Applications Specialists are available by phone any time and can be scheduled for onsite visits to support you in your training and programming needs.
Live online support makes CNC troubleshooting simple and accessible. We can explain complicated information, transfer files, display demonstrations, and provide walkthrough scenarios over the internet. We usually use TeamViewer, as it allows for Optimum CNC technicians to access your PC. Simply open a support ticket and one of our qualified technicians will be available to resolve your issue in a timely manner.
Although most of our support can be provided remotely, other cases call for on-site CNC support. If you’re local and require on-site support, then we can send a technician out to your location. Otherwise, you can access our national network of third-party automation and electrical experts for quality technical support.
Optimum CNC provides in-depth CNC training so you can get the most out of your CNC machine. Most customers train online, but auto tool machine training is best done in-person. With every machine, it’s best to do a quick walkthrough of your first startup so that you feel confident with the various functions and safety precautions.
Your CNC machine’s manual will outline the regular maintenance required. It’s the same as taking care of your car, if not easier. Simply, keep it clean and well lubed. Should you have any questions on maintenance, please be sure to reach out and ask.
Access detailed support documents, manuals, and troubleshooting guides from your PC or mobile device.
Optimum CNC offers the expertise and experience to repair your CNC routers and CNC lasers properly and quickly. Repairs not completed by Optimum CNC WILL void your warranty.
Discover how our CNC machining capabilities can meet your project requirements.
At Optimum CNC, a comprehensive selection of CNC Router Accessories such as dust collectors, router bits, vacuum pumps, collets, adapters, and other hardware are available, making it a one-stop-shop for all your CNC Router needs.